Skip to main content

GPF Basics: Join a Google Product Forum and Configure Your Membership

If you are having trouble with a Google product or service such as YouTube, Gmail, Hangouts or AdSense, you can get expert assistance in the Google Product Help Forums.

Your first step is to find the right Google product help forum.  It's easy enough to simply open the forum and post your question. But if you'd like more details, and learn a bit more about forum features, read on!

GPF Basics: getting around the Google Product Forums

1. Find the right google product help forum!

>> 2. Join the forum and configure your membership and email settings
  • Join the forum: 
    • Start a new topic or reply to a post to be prompted to join
    • OR click the gear icon on the top right of the forum to check your settings
  • Set your forum name
  • Choose whether to show your profile photo
  • Select your email notification default settings
3. Search the forum 
4. Reply to a topic
5. Post a new topic of you own 
6. Find your discussions

Enjoy answering questions? You might be interested in Google Top Contributor Program!



Join a Google Product Forum and configure your membership and email settings


Once you've found the right Google product help forum, you need to join the forum to post your own question.

Each Google Product Forum has its own membership. That means you can join the YouTube Help Forum without joining the Gmail Help forum - or join both and have different settings for each.

Join the forum:

Click the button to post a new topic or reply to a post, you'll be prompted to join the forum.

Review or change your forum membership settings

  1. Click the gear icon on the top right of the forum
  2. Select Membership and email settings from the menu


Select your Forum Name

Peggy K was already taken

Your name will appear next to your posts. It can be any name not yet in use.

Link to your Google Profile and use your Profile photo. 


If you want a profile image, you must link your Google Profile.  Note that Google may link to your profile.

Configure your email notification settings

To change the email settings for the forum click Email settings



There are four email delivery options for the forum as a whole:



  • Don't send email updates [this is the setting I use]
  • Send daily summaries (one email summary message per day)
  • Send combined updates  (25 messages per email)
  • Notify me for every new message (about # per day) 

Note that for busy help forums, a notification for every new post will result in a lot of emails!

You can also opt to be automatically subscribed to any discussion you post in 




Click the blue "Join this group" button and you're set!


Comments

Popular posts from this blog

How to find your shared Hangout photo albums

Update July 2016: Picasa Web Albums will be retired August 1st. You can find your Hangout photo albums in the new Google Album Archive (get.google.com/albumarchive). (Learn more)

Update July 2015: Google+ Photos will be retired July 29th. You can find your Hangout photo albums in Picasa Web Albums (picasaweb.google.com).

Update November 2015: links to Google+ Photos now redirect to Google Photos (photos.google.com). There is no way to access Hangouts albums in Google Photos.

When you share a photo in a Google Hangout chat or take a photo in a video call it is added to a shared photo album that is visible to you and anyone else in the Hangout.

Hangouts photos are not displayed in the new Google Photos (photos.google.com). However you can find your Hangouts albums in Google+ Photo albums or Picasa Web Albums the Google Album Archive (get.google.com/albumarchive).Find shared Hangouts albums in Google+ Photo albumsin your own Google+ Photo albumsin someone else's Google+ Photo albumsFin…

How to Disable or Mute Replies to your YouTube Comments

NOTE October 2015: The option to disable replies is only available for comments you can view on Google+ - posted between November 2013 and August 2015. It is still possible to disable all replies to your comments in the Google+ settings for the Page or Profile connected to your channel under "Who can comment on your public posts?".As YouTube separates from Google+ that option may disappear, and I'll try to keep this post up-to-date.

----------
Do you like posting YouTube comments, but hate the replies? You can easily disable replies - or mute notifications of replies - after posting your comment, as long as you can find your comment post on Google+.

You have two options:

1. Disable replies to all your YouTube comments and Google+ posts in your Google+ settings

2. Disable replies to individual YouTube comments by changing the settings on that post on Google+

Yes, you'll have to visit Google+, but only for as long as it takes to change the settings (and you might disco…

Embed YouTube livestream and live chat on your blog or website

So you're planning a live broadcast - that's excellent! Now that your Live event or Hangout on Air is scheduled, you need to promote it.

Note: as of August 2016 you must have monetization enabled and an approved AdSense account linked to your YouTube account to embed the video on your own website. Learn more.

Also see:  Embed your Stream Now livestream without having to update the video link for each broadcast.

Why embed your livestream video and live chat on your blog?
You can easily share a direct link to your video or Google+ Event, but if you have a blog or website why not point people there instead?  There are some great reasons to do that:

People can not only watch your livestream video and live chat, but also leave blog post comments that remain beyond the broadcastYou can post supplemental information and links related to your livestream for viewersIf you stream using multiple platforms your blog is the place where fans can always find your latest broadcastYour blog i…