Sunday, March 30, 2014

I can't sign in to my YouTube channel or Blogger blog! How to recover access.

Note: as of August 2014 the method described for recovering YouTube channels is no longer available. The Blogger recovery method still works.

Are you having trouble signing in to YouTube or Blogger? If you created your channel or blog long ago, you may have even forgotten the email you used to sign in to the account. That can be quite frustrating, because that email address is your account's username.

Fortunately there are options for recovering your Google account - and its associated YouTube channel and Blogger blogs - even if you don't recall your account's email username.

Recover access to your YouTube channel

If you are having trouble signing in to YouTube, the place to start is the YouTube login troubleshooter:

That will direct to the appropriate troubleshooter or form for recovering access to your YouTube account, whether you've forgotten your password, your email or if you know both your password and email address, but still cannot access your YouTube channel.

Why start with the troubleshooter?  The account recovery options occasionally change, so by starting with the official login troubleshooter, you should always be directed to the most up-to-date information.

What if I've forgotten which email to use to sign in to YouTube?

Note: as of August 2014, this option is no longer available. If you cannot remember your YouTube channel's sign-in email, you must use the Google account recovery form and select "I don't know my username"

Currently if your channel has a custom URL or YouTube channel username, and your YouTube channel is connected to a Google+ Profile (or unconnected to Google+), then you can start your YouTube account recovery process at:

Enter your YouTube channel username or the last part of your channel's custom URL in the form.

My YouTube channel URL is, so I enter peggykyt

You will then be walked through the account recovery process.

Unfortunately this only works if your channel is connected to a Google+ Profile, rather than a Google+ Page, you will be directed to enter the email address for a manager or owner of the Google+ Page.

The alternative is the Google account recovery process, which I describe in more detail below.

What if it doesn't work? If you have tried the troubleshooter and account recovery process and you still cannot access your YouTube channel, please post a question in the official YouTube help forum.

Recover access to your Blogger blog

If you are having trouble signing in or viewing your Blogger blog, the place to start is the Blogger blog access troubleshooter:

If you cannot remember the email username for your Blogger account, select the first option: "I can't remember my password and/or username".

What if I've forgotten which email to use to sign into Blogger?

If you have forgotten the email that you use to sign in to your Blogger blog, you can currently start with the Blogger "forgot your password" form:

There you can enter your blog's blogspot URL and get a password reset email sent to all authors and administrators of the blog.

Note that even if your blog has a custom domain, you must enter the blogspot URL in the form. For example, even though this blog has the custom domain, I would have to enter the original blogspot URL- - to be sent an account recovery email.

Click the "Lookup" button to send all the authors of the blog a password re-set message . You will also be shown a hint about which addresses were sent the reminder email.

The email you receive from Blogger support will not only have a password re-set link, but will also list all the blogs associated with your email address.

If you no longer have access to the email account associated with your blog, you will have to go through the Google account recovery process, described in more detail below.

What if it doesn't work? If you have tried the troubleshooter and account recovery process and you still cannot access your Blogger blog, please post a question in the official Blogger help forum.

Recover access to a Google account or Google+ Profile if you've forgotten your email username

If the YouTube or Blogger-specific account recovery options don't work for you, or you want to recover access to a Google+ Profile, you will have to start the process on the Google account recovery page:

Your Google account username is the email you use to sign in to your account. For many accounts this is likely to be a Gmail email, but it can be a different email address.

If you do not remember your email address, select the "I don't know my username" option (even if you know your YouTube channel username).

Click the "Continue" button and you will be shown two recovery options.

Enter either your recovery email address or your recovery phone number, along with your Google+ or Google Profile name then click "Submit".

Google will then send you a verification code which will let you see the Google account email usernames associated with that phone number or recovery email address.

If you have not set a recovery email address or recovery phone number for your account, you will need to recall the email username for your account. Hopefully with the hints provided by YouTube or Blogger you will be able to figure it out.

Related:  +The Lady from Uncle's Google account recovery tutorial video.

Set your account recovery options now!

The best way to ensure that you will always be able to access your YouTube channel, Blogger blogs, and Google+ Profile is to make sure your account recovery options are up to date.

If you haven't set any account recovery options, or if your phone number or recover email has changed, go update your account right now!

Posted by Peggy K

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